Get in Touch With Us
Have a question about one of our rankings, spotted something that needs updating, or want to flag a concern about how we cover a particular poker room? This page tells you how to reach the team behind Online Poker and what you can expect once you do.
How to Reach the Team
Email is the best way to get hold of us. Send your message to [email protected] and a member of our editorial team will read it — we do not rely on canned auto-replies to stand in for a real answer. Include a short summary of what your message is about so we can route it to the right person and get back to you without delay.
What We Can Help With
We cover a wide range of topics related to online poker sites and apps, so messages come in for all sorts of reasons. Some of the most common:
- Questions about our rankings — if you want to know why a site like Coinpoker or Bovada sits where it does, or how a specific bonus term works, ask us directly.
- Corrections — bonus terms, licensing details, and payment options at poker sites change often. If something on the site looks out of date, tell us and we will check it.
- Content suggestions — if there's an angle on real money poker sites, rakeback, or payment methods we haven't covered well, we're open to hearing it.
- Partnership or editorial enquiries — operators or industry contacts can introduce themselves and outline what they have in mind. As disclosed throughout the site, we may earn commission from some of the operators we list, but this never determines how a site is scored or ranked.
- Responsible gambling concerns — if you or someone you know is struggling with their gambling, let us know in your message and we will point you toward appropriate resources. You can also call 1-800-GAMBLER at any time, independent of contacting us.
Before You Ask: Where Else to Look
A few things are worth checking before you write in, since they may answer your question faster than waiting for a reply:
- Our ranked list above reflects factors such as player traffic, game variety, bonus terms, deposit and withdrawal options, and mobile experience — not payment for placement.
- Bonus offers listed alongside each operator carry conditions such as playthrough requirements, minimum deposits, and time limits. These sit with the offer itself; if a detail seems missing or unclear, that's exactly the kind of thing to flag to us.
- If you're researching options outside standard US-regulated poker, we also cover trusted non-GamStop casinos in the UK, which may be relevant if you're comparing markets rather than a single US state.
How We Handle Your Message
Every email is read by an actual person on our team, not a bot. We aim to reply within a reasonable window, though during busier periods it can take a bit longer — we'd rather give you a considered answer than a rushed one. If your query needs input from someone else on the team, we'll say so rather than leaving you guessing.
A Word on Accuracy and Standards
Online poker operators change their bonus terms, licensing arrangements, and payment methods fairly often, and we rely partly on reader feedback to catch anything we've missed. If you've read a review here and found the details didn't match your experience signing up or playing, we want to know — it helps keep the site useful for the next person comparing poker sites.
Age and Responsible Play
Online poker for real money is intended for adults only. Most US states that regulate online poker set the minimum age at 21, though a small number allow 18; always check the rules in your own state before signing up anywhere. If gambling has stopped feeling like entertainment, or you're concerned about your own play or someone else's, contact the National Problem Gambling Helpline at 1-800-GAMBLER. Nothing on this site is intended to encourage anyone to gamble more than they can afford to lose, and poker should never be treated as a way to earn income or solve financial pressure.
Thanks for taking the time to read this far. Whatever brought you here, drop us a line — we look forward to hearing from you.